Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6523 Views
  • 2 replies
  • 1 kudos

Resolved! Useless help

Can somebody help with this.. The owner of this account passed away in July, We have contacted O2 several times to convey this and we are now 3 months down the line with no account closed . We was told we would be contacted within 72 hrs but that was...

Communications Plus

I've had calls and emails from Communications Plus who say they are part of/affiliated with O2 and we can do our business upgrades and contracts with them. Is this correct? Is it safe to talk to them and deal with them rather than directly with O2? I...

KK1975 by Level 1: Joiner
  • 599 Views
  • 5 replies
  • 0 kudos

Utterley Useless Crayon Eating Idiots

I don't even know where to start here.In a nutshell, o2 business cut my 2 numbers off and then reconnected them to the opposite sims. One number works fine which is my iPad number, the other, my main business line won't allow me to make or receive ca...

Locked SIM device

We have a IPhone locked to O2 however, this is no longer used so we are using it as a work phone for a employee. We can not find the mobile number registered to it in order to request the unlock from O2. Any ideas?

Beth24 by Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Arial direct help PAC code and leaving

need desperate help before I lose the plot. It should be easy but it's not. Said no and leaving numerous times, promises of that's it final and number moving over. Lots of emails, calls, fobbing off and lies. I just want my husband's original busines...

Lorreng73 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Sim swap

I activated a sim swap on Wednesday last week and it still has not gone through, changing from business to retail

Ian23 by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Paying my bill

I cant call to pay my bill because call barring is on. 

SarahL7 by Level 1: Joiner
  • 446 Views
  • 4 replies
  • 0 kudos

CSV file format

Is the format for downloaded billing data and activity available anywhere? Just looking for the list of fields that O2 support to compare to other carriers.

OwenJones by Level 1: Joiner
  • 393 Views
  • 4 replies
  • 0 kudos