Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Business acxoint

Why is my account registered as a business account ? This was never said to me when opening an account. My phone is for personal use as I have a work phone

Resolved! thailand - which best bolt on for someone who can be a little bit of a liability and times!

My son who works for our family Business Is going to Thailand on holiday this Sunday for 3 weeks. He has a rest of the world pass on his tariff I noticed that just says £0 on our bills - but he has never been out of Europe lol. Just before Christmas ...

Help, no contact from complaint department and no help offered from phone call.

Hi. I’m trying to contact you here as I am at a loss on the phone. We are an O2 business account and on the 27th November I called to transfer my phone number and get a new handset as I had a new role in the business. I won’t go through everything th...

We no longer have the mobile number to pass the security check

We no longer have the mobile phone ending in ****1240 so I can't log onto our account to download our Invoices.How can I get onto our account to change the mobile phone number to one that we do have?Thanks

Resolved! Leaving O2

I want to close the contract and keep the number

Resolved! Change of business address

How do I change my business address on the o2 business account platform?

Sim registration

I need to register a sim, I have been into a shop and done it over the phone but it hasnt worked and do not have a phone to call and canf get back to a shop.

Resolved! Phone upgrade

Upgraded my phone on 2nd December been 8 days still no device received I have missed day of work no device messages every day telling me there a delay 20 phone calls 2 email complaints no further as to knowing when I will receive a device ?? ********...

invoice for a cancelled SIM

Message sent in error

No data access

I have been a personal customer with O2 for years. My employer has a business plan which my personal number has migrated with a new handset (Samsung Galaxy S24 ultra) and a new sim.Since the swap, I have not been able to get data on my phone. We have...

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