Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6302 Views
  • 2 replies
  • 1 kudos

Arial direct help PAC code and leaving

need desperate help before I lose the plot. It should be easy but it's not. Said no and leaving numerous times, promises of that's it final and number moving over. Lots of emails, calls, fobbing off and lies. I just want my husband's original busines...

Lorreng73 by Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos

Sim swap

I activated a sim swap on Wednesday last week and it still has not gone through, changing from business to retail

Ian23 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Paying my bill

I cant call to pay my bill because call barring is on. 

SarahL7 by Level 1: Joiner
  • 372 Views
  • 4 replies
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CSV file format

Is the format for downloaded billing data and activity available anywhere? Just looking for the list of fields that O2 support to compare to other carriers.

OwenJones by Level 1: Joiner
  • 343 Views
  • 4 replies
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bill query

Hi have been calling every day for over a week to talk to someone and am put on hold and then when i get through to someone i get cut off this is becoming a real problem is there any way someone can help or call me to help with the business account

Cancel and account

Hi. I am trying to cancel our business account with O2. I can't get through to anyone though because I don't have a phone number through this account. Ridiculous.

Jock1 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Visual Voicemail - 6 Month Battle

Afternoon, I renewed my business sim only contract in March time, since then, all of the iPhones that were previously working with Visual Voicemail, suddenly stopped working, and the 'Call' button appeared. I've called in around 6 times, each time th...

MrWindow by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos