Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5369 Views
  • 2 replies
  • 1 kudos

Resolved! cancelling both accounts with 1 months notice

cancel contract for xxxxxxxxx and xxxxxxxxxx we need the pac nos to change to vodaphone [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

suttons by Level 1: Joiner
  • 1109 Views
  • 2 replies
  • 0 kudos

Vacationer's guilt & vacation remorse

Hi everyone, As I was reading about holidays, I found myself relating to a few of the points raised in the various articles I was browsing and thought it would be great to get your views on the subject as well! In recent studies, it was found that -a...

Chairs on a beach
EmilieT by Former Staff
  • 2662 Views
  • 8 replies
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Resolved! I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Basically I hate voicemail messages and often leave my phone in the office whilst working to avoid either distrurbance or damaging it. Is there a way to play a message if I don't answer, such as " I'm not currently able to take calls. Can you please ...

Clayton by Level 1: Joiner
  • 2354 Views
  • 8 replies
  • 0 kudos

Resolved! RETRIEVING INVOICES

Hi We have recently moved back over to yourselves and I am trying to print off our first invoice, however the Business Contract Application form from yourselves has no account number etc. After logging in to our account that we closed in 2017 it is o...

Landmark by Level 1: Joiner
  • 809 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

I have a new phone, but my old sim card does not fit, can i pick a new one up if i visit an o2 shop? are they free for contract customers?

Jax by Level 1: Joiner
  • 1232 Views
  • 2 replies
  • 0 kudos

Resolved! Alternate HTML should be placed here

I get this whenever I login to my business account and choose "analyse your bills and run reports". This happens on any browser on my PC. It also happens on a completely different PC on another site/internet connection. I have tried downloading and r...

Robatwork by Level 1: Joiner
  • 1457 Views
  • 2 replies
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Resolved! Spend Cap

Hello O2 Business, I received an email saying that we have reached our spendcap on number [Removed]. I understood that Gary Craig of ASML UK has unlimited calls/texts and 3GB of date with EU roaming included @27.50GBP per month ex VAT. Is this correc...

ASML-UK by Level 1: Joiner
  • 1276 Views
  • 2 replies
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Resolved! Move boostbox to a new location

We have a number of O2 boostboxes and want to relocate one to another site. Has anyone done this before and who within O2 did you contact? We have a corporate account via a Government framework.

alanc by Level 1: Joiner
  • 1005 Views
  • 2 replies
  • 0 kudos

Resolved! How do I find what package I'm on?

How do I find what package I'm on? I've looked in my o2 Business account online but that is next to useless. There has to be a way to see what package I'm on, how many minutes, texts, data? Any help really appreciated.

Rob_Whits by Level 1: Joiner
  • 1913 Views
  • 3 replies
  • 0 kudos

Resolved! Spam text?

I have had a couple of texts from 07800 005 360 saying the below message. Is it real or spam? Many thanks!O2: Hi, we'd love to talk to you this month about your next upgrade and the great offers we currently have.We can call you on a day that suits y...

BennyS by Level 1: Joiner
  • 3670 Views
  • 4 replies
  • 0 kudos