Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Cancelling SIM card

I’m trying to cancel my SIM card in an iPad which I only use on wifi. The SIM card has been removed but they carry on charging me each month for this service I do not require. Because of the corona I can’t seem to get hold of anyone and also on my o2...

Resolved! Phone number migration

Hello, I changed my account from consumer to business about 3 weeks ago, I was told that the original business number I had would be migrated last week, however it hasn't and my customers are unable to get hold of me. I have tried calling your number...

Disconnected

Hi my Business phone line has been disconnected. I paid my bill and now can’t contact anyone to get help!! I have a disabled child and my parents are elderly and need to contact people ... please can some at least allow WiFi calling !! I can’t use Sk...

Transfer from business to personal account

My Business has recently ceased trading and would like to transfer my business account to a personal account - can this be done?

Disney+

Can you add Disney+ to a business account?

Spurious Rest of World Pass charges

I was abroad outside the EU for 10 days in early March I made no calls, received no calls, and sent and received no texts The phone had mobile data switched off throughout I have received the £7.50 charge for the Rest of the World Pass for 6 of the d...

Resolved! Coronavirus - how on earth does a business customer contact O2 Business - CALL DIVERT

Trying to set up a call divert on my O2 business landline to my o2 business mobile (via the device's menu) but this is being blocked and there appears to be no way of contacting O2 Business. This means I am stuck in the office alone for longer than I...

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Where’s it gone ?

What temperatures do you prefer when working?

Hi guys, I read an article about how office temperatures matter perhaps more than we might think to how productive we are at work (I think it probably affects also any task that we are required to do even at home, if not at the office). According to ...

Business Essentials Portal

Hello, I upgraded one of our phones online yesterday, on completing the order I was asked to sign up for the Business Essentials Portal in order to sign the agreement, which I did and everything worked out fine. I then had to upgrade another of our p...

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