Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5521 Views
  • 2 replies
  • 1 kudos

Resolved! 24 hour auto payment line and customer service openning times

Hi, Has anyone else been having problems with the 24 hour auto payment line? Tried to call up on the normal customer service line to make a payment after being told they would be open till 8pm today. Only to find out they closed before 7pm. Webchat t...

NK1 by Level 1: Joiner
  • 4393 Views
  • 5 replies
  • 0 kudos

Resolved! Need some advice

Eagle Eagle Level 1: JoinerDec 17Hi,I am not an O2 customer.On their O2 business bill (court evidence) it shows a mobile number 6 times but Without the zero in front, so starting 75.The call time lasting for 00:00:01 for each one. What does this mean...

Eagle by Level 1: Joiner
  • 2438 Views
  • 4 replies
  • 0 kudos

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5521 Views
  • 2 replies
  • 1 kudos

Bill information

Hi,On my bill it shows a mobile number 6 timesWithout the zero in front. The call lasting for 00:00:01 for each one. What does this mean? Has the number been dialled incorrectly and a zero should go infront?Thanks

Eagle by Level 1: Joiner
  • 2964 Views
  • 4 replies
  • 0 kudos

New order

I set up a business account on Friday night (it’s now Sunday) and ordered a new contract. I signed the loan agreements etc and got an email saying my order will be on it’s way soon but haven’t received anything since. Is this normal?

Lucy94 by Level 1: Joiner
  • 1568 Views
  • 3 replies
  • 0 kudos

Detailed charges

Hi, I would like to get some help with a charge i have received for using my mobile data abroad. I have been charged £252 to used 3,2Gb in Greece and I'm wondering if there is a way I can know exactly the details about this usage (website, links, app...

Improvements to My O2 Business (details and feedback)

Hi everyone, We have some good news for our Business customers this month. As of today (11th December), you will notice some improvements in My O2 Business! Read more below on what changes have been made based on feedback and insights from our custom...

Screenshot at Nov 19 10-50-58.png