Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9270 Views
  • 2 replies
  • 1 kudos

Resolved! Tariffs & Line rental

I have 2 business lines. I only use one of them & i would like to downgrade my tariff on my main number as my line rental is over £100 a month. any idea how or if i can do this? I really need to cut back on costs. Thanks

mugus54 by Level 1: Joiner
  • 799 Views
  • 1 replies
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Resolved! Strange message charges when abroad

Anyone shed any light on this? I’ve got a SIM only business contract. I work in Algeria on a 4 weeks on 4 weeks off basis. When I’m Algeria I turn roaming off and avoid using my UK number. I’ve noticed recently some quite high monthly bills and when ...

Resolved! Phone not working

My phone hasn’t worked for a couple of days. My bill is paid and I have tried to contact numerous times. Can I please have some answer

Jhinkins by Level 1: Joiner
  • 766 Views
  • 1 replies
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Resolved! Bar on phone

I was changing bank accounts this month and my bill didn’t come out. No idea how as all others did. But byways. My phone had a bar put on it. I rang up and paid my bill but it still won’t let me use internet. Phone text etc. My question is. How can I...

Lynch2002 by Level 1: Joiner
  • 1731 Views
  • 4 replies
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Resolved! Possible installation of a mast

Hi I'm trying to find out if its possible to have a mast installed in my village, we have extremely poor signal on all networks and very poor broadband speeds, there is a large water tower in the village to which I've had a brief chat with the owner ...

Greggus by Level 1: Joiner
  • 1184 Views
  • 1 replies
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Resolved! Bills is higher than usually

Hi!My name is Elisabeta Iagaru and i just seen that my bank account was debited whit 108 pounds for my last bill!How this happened and why i paid so much?

Minela86 by Level 1: Joiner
  • 613 Views
  • 1 replies
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Resolved! Change of name of account

Has anyone had any joy in changing their account from their personal name to that of their business? I currently have a personal account and trying to get hold of the correct dept has proved to be mission impossible. Can anyone advise?

TARAT by Level 1: Joiner
  • 829 Views
  • 1 replies
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Resolved! porting my number to o2 business

I applied 2 days ago. I have not received an e-mail yet. How can I get a response about my application? How soon will the new sim reach me?

Betul by Level 1: Joiner
  • 712 Views
  • 1 replies
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Resolved! Data Sim not working in tp-link 4G mobile wifi hub

Company recently ordered a Data sim on pay monthly business contract, it works fine in my phone but not in the mobile wifi unit that it was intended for. My personal tesco sim works in the tp link (M7200) box but not the new 02 one.Any help gratefuly...

Oli13 by Level 1: Joiner
  • 16586 Views
  • 5 replies
  • 0 kudos