Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! Can I view incoming calls

Is there a way if viewing all incoming calls aswell as outgoing?

Resolved! Tariffs & Line rental

I have 2 business lines. I only use one of them & i would like to downgrade my tariff on my main number as my line rental is over £100 a month. any idea how or if i can do this? I really need to cut back on costs. Thanks

Resolved! Strange message charges when abroad

Anyone shed any light on this? I’ve got a SIM only business contract. I work in Algeria on a 4 weeks on 4 weeks off basis. When I’m Algeria I turn roaming off and avoid using my UK number. I’ve noticed recently some quite high monthly bills and when ...

Resolved! Reactivate my number onto a new sim after losing my last

Hello can you please activate my new SIM card with my number . The call divert should be gone now and I need to get phones through to my replacement iPhone 12 Pro

Resolved! Phone not working

My phone hasn’t worked for a couple of days. My bill is paid and I have tried to contact numerous times. Can I please have some answer

Resolved! Bar on phone

I was changing bank accounts this month and my bill didn’t come out. No idea how as all others did. But byways. My phone had a bar put on it. I rang up and paid my bill but it still won’t let me use internet. Phone text etc. My question is. How can I...

Resolved! Possible installation of a mast

Hi I'm trying to find out if its possible to have a mast installed in my village, we have extremely poor signal on all networks and very poor broadband speeds, there is a large water tower in the village to which I've had a brief chat with the owner ...

Resolved! Bills is higher than usually

Hi!My name is Elisabeta Iagaru and i just seen that my bank account was debited whit 108 pounds for my last bill!How this happened and why i paid so much?

Resolved! Change of name of account

Has anyone had any joy in changing their account from their personal name to that of their business? I currently have a personal account and trying to get hold of the correct dept has proved to be mission impossible. Can anyone advise?

Resolved! porting my number to o2 business

I applied 2 days ago. I have not received an e-mail yet. How can I get a response about my application? How soon will the new sim reach me?

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