Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6593 Views
  • 2 replies
  • 1 kudos

Resolved! New phone not working on new sim

Hi there, I had an upgrade handset delivered yesterday which came with a new SIM card. I have set the new phone up but the network is still on my old phone. Do I need to activate the new phone?

Gav2 by Level 1: Joiner
  • 907 Views
  • 2 replies
  • 0 kudos

Resolved! Internet speed really poor

Hi there, so I’ve been working from current address since September 2020, tethering to my work phone 4G as I live in a remote spot. I was receiving download speeds of 30mbps and uploads was around 8-10mbps. Two weeks ago I noticed my internet was str...

Resolved! extra data bolt on

I want to add data to two handsets this month can I do it online?If now how?

amanda211 by Level 1: Joiner
  • 1069 Views
  • 1 replies
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Resolved! Changing business number to personal

I'm about to leave my company due to redundancy but would like to keep my number. The company contract runs until March 2022 and they have around 80 numbers registered (of which about 50-60 will be switched off due to redundancies). Can the company j...

Morgie36 by Level 1: Joiner
  • 1585 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling buisness contract ,

Hi ,Due to the new law changes (IR35) i had to close my Limited Company , since i dont have my own buisness anymore i was hoping o2 could move me to standard consumer contract instead of buisness contract but been told i cant do it .I called the o2 b...

Resolved! micro mast account

hello, i have a buisness that has a micro mast inside for o2/ telefonica we are having some works done wich require the infrastructure to be moved/ switiched off can someone please get in touch

mircomast by Level 1: Joiner
  • 1082 Views
  • 4 replies
  • 0 kudos