Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9281 Views
  • 2 replies
  • 1 kudos

Resolved! 2 phone numbers

Hi all. I have an iPhone 12 mini, on a sim-only contract with o2. I would like a second phone number on the same phone (for my business) but don't need more data etc. Is there anyway I can do this? I don't think my phone will take a second SIM card. ...

Mel6 by Level 1: Joiner
  • 1526 Views
  • 3 replies
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Resolved! MyO2 Business Invoice

Hi For awareness, I have been emailed a "summary invoice" for MyO2 Business account, as a zip file "JobResults". Looks like a phishing email to me as I don't have a MyO2 Business account, and my personal account has moved to Aerial Direct.

RHD1 by Level 1: Joiner
  • 999 Views
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Resolved! 4G Boost Box ?

I have been a O2 business customer for some years and have recently noticed that O2s network has ground to a halt. The network checker confirms this as and says use Wi-Fi . I have been given the option of buying a Boost Box. I know the older ones use...

Paul200 by Level 1: Joiner
  • 2521 Views
  • 5 replies
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Resolved! How bad is the online experience for a customer????

I'm a business customer trying to swap to my new sim, the option isn't in "my o2", there is no phone support, I can't find out how to start a online chat, basically tough luck. I'm no technophone, I run a digital agency and I find it incredible that ...

Resolved! How to find previous bills

How to find previous bills - there is a system which I have always used click on previous bills now and stays on current bill and appears no other way to access them - is anyone else havimng same problem?Any solution?Thanks very much Helen

Tilney by Level 1: Joiner
  • 9177 Views
  • 12 replies
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Resolved! Forward calls from my 02 business mobile number to my VOIP service phone number

Hi, I run a business and have always used just one 02 mobile number for all inbound and outbound calls. As the business has grown, I now cannot handle all calls on one mobile. We also operate from a number of locations and moving the phone around has...

Call diverting to another phone

Hi guys, we have two phones for our business, one for on the road and one for the office. I’m trying to divert calls from my road road to the office phone after ringing for say 5 seconds, so far Iv managed it every call is diverted straight through.....

Slappy by Level 1: Joiner
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Resolved! 2 numbers 1 phone???

I am starting a new business that requires a dedicated phone number but I don’t really want to add an extra handset; is there a way to have two numbers both directed to the single handset please?

Resolved! Data roaming

Just returned from one month in the USA.I have 2 phones. Both had "Mobile Data" switched off before we left the UK.I switched mine ON for the last day, but when I got my bill there are multiple charges of £7.50 for data roaming on the phone which was...

LJ_1951 by Level 1: Joiner
  • 891 Views
  • 1 replies
  • 0 kudos