Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9794 Views
  • 2 replies
  • 1 kudos

Resolved! Business account

Hi all, I have recently set up a ltd company and I am required to change my contract to a business account for work purposes. Please can you inform me how I can make the switch over to business account. Thank you

chips102 by Level 1: Joiner
  • 952 Views
  • 1 replies
  • 0 kudos

Resolved! end of contract

Hi, my contract ends october 22, do i have to give notice if i decide to leave and would this also cancel any association with the dreadful airial direct - thanks in anticipation

Resolved! Unable to make phone calls

I have woke up this morning and tried to make numerous of phone calls due to my son having seizures and fits every time I try and phone it is saying call failed I need to know why as my phone can’t be cut off due to serious illness my son has. I rang...

Emily15 by Level 1: Joiner
  • 991 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Hi there, I’ve inserted my new SIM card however I believe my SIM card requires activating and I’m not sure how to do this

CH12345 by Level 1: Joiner
  • 844 Views
  • 1 replies
  • 0 kudos

Resolved! Change sim

Change my number 

Cong by Level 1: Joiner
  • 787 Views
  • 1 replies
  • 0 kudos

Resolved! Zilch on website

Hi I'm building a website is it possible to have zilch as a payment method on there? I can't seem to find much info

Seano123 by Level 1: Joiner
  • 2699 Views
  • 3 replies
  • 0 kudos

Resolved! How do I get online chat customer service access?

I am unable to make a call probably due to a cap on my business service so wondered if there is a way to reach 02 online - via a chat facility? If so please provide a weblink for me to use.

Djcox by Level 1: Joiner
  • 1587 Views
  • 2 replies
  • 0 kudos

Resolved! End of contract date

I would like to know when my business contract is up and ready for an upgrade?