Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6345 Views
  • 2 replies
  • 1 kudos

Work phone

I work for a company and I have a work phone, they have gone into administration . I still have the phone and sim, it is being cut off sometime shortly.HERE IS THE QUESTION -When it is cut off is it possible to get the phone number as my private numb...

Resolved! Billing

Does anyone elkse find the billing pages absolutely ridiculous? Very complex and filled with a load of information i don't want. Primarily i want to simply send the bill to my accountant which should be a simple process. It is not. Plus now the forma...

cheese123 by Level 1: Joiner
  • 779 Views
  • 2 replies
  • 0 kudos

4g and wifi calling suddenly switched off

Hello,I’ve woken up to find my Wi-fi calling and 4g calling have been turned off. I need both of these for business purposes starting at 0730 today. We have no overdue accounts or anything. What’s going on?!

aaylwin by Level 1: Joiner
  • 725 Views
  • 2 replies
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Resolved! Esim for Apple Watch S6

Hi all,I recently purchased an Apple Watch Series 6 Cellular version from Apple. I currently have a business account with O2 since 2018 i think. When I try to connect my O2 account i get a mesage from the O2 website where it tries to join, the messag...

Orbit by Level 1: Joiner
  • 1071 Views
  • 2 replies
  • 0 kudos

Resolved! Turning off voicemail on Samsung J4+ without the sim card

Can i turn off voicemail, if i don't have the sim on Samsung J4+You can't use 1760 because no sim & if you put another sim in, it turns off voicemail to that sim.I have a company work mobile that the employee has put his own personal voicemail messag...

jon2t by Level 1: Joiner
  • 981 Views
  • 3 replies
  • 0 kudos

Text message failure after SIM swap

Good morning - my father was sent a replacement SIM for his Nokia 6131, the old sim was working fine but O2 advised it would stop functioning on April 1st.I helped him do the Sim swap and all seemed fine but he his now unable to send text messages..H...

GDavies by Level 1: Joiner
  • 1973 Views
  • 6 replies
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Resolved! Text Messages

Hi there,I am unable to send text messages from my phone. I am a business customer and they not working since I have received my new device (Iphnone X).Thanks for any helpful advice.

Anonymous by Not applicable
  • 6822 Views
  • 23 replies
  • 1 kudos

Resolved! Wi-fi calling just can’t get it back on after upgrade

Hi,Changed the tariff last week on my biz contract and since then Wi-fi calling just won’t turn on in phone settings. It directs me to the website then says contact o2 business account manager etc which I’ve done 3 times now and they say it’s activat...

crizdee by Level 1: Joiner
  • 2867 Views
  • 12 replies
  • 0 kudos