Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! Business mobile deals

Hi i cant contact above company

Resolved! I am being billed for a number i do not have

I have 3 phones on a business contract with you, for some reason I am being billed for 4 phones could you contact me about the non existent number and credit me for the monies paid towards it. Many Thanks Richard [Mod edit: Please do not share person...

Resolved! Visual Voicemail on iPhone

Good morning all. I am reaching out for assistance following recently transferring my Personal O2 contract to a Business tariff. I have then switched from an Android to an iPhone 14 Pro and I do not have Visual Voicemail which is a killer feature to ...

Resolved! Galaxy Buds pro 2 Claim

Can anyone help with how i claim my free Galaxy Buds with my s23 ultra purchase?

Resolved! Bill

I cant pay my bill on any app

Resolved! change address

How do I change my business address?

Resolved! Registering as a business end-user

Hi - has anyone got any tips or hints for how to register for My Business 02 if you’re just a user (not an admin) and want to do very basic admin stuff? For context: I had a ‘phone ordered for me, works fine, but no welcome email or instructions on h...

Resolved! Billing Summary Report CSV

The functionality to download the Billing Summary Report in CSV format is broken. It was working fine up until this month (the end of the financial year). Can you fix your software. Thanks

Resolved! Sim swap

I swapped using your service but it only cut off my phone and now I have no service

Resolved! Identity theft, o2 aren't recording chats I've had with them now debt collectors!!

I had a number of accounts set up in my name fraudulently, back in October, as soon as I received letters about them I contacted o2 to explain what had happened as I knew as contracts had been taken out in my name with three also and 2 bank accounts ...

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