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Overdue bill

Anonymous
Not applicable

 I tried to contact O2 business on online chat on my 02 but it is not possible. Last Thursday I paid 02 bill overdue. Today I want my mobile phone connected immediately, otherwise I will cancel my contract with you.

Message 1 of 8
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pgn
Level 77: Grand Master
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If your payment was late, it may take a few days for payment to clear and your service to be reactivated, @Anonymous - you need to call O2, this is NOT O2! Guide: How to find help & contact O2 

Business

Business Customer Service

Number

Charges

From your O2 mobile

8002

Free

From a landline

0800 977 7337

Free

From abroad

+44 808 100 4439

Free

Online Business Customer Service

Number

Charges

From your O2 mobile

8002

Free

From a landline

0800 977 7027

Free

From abroad

+44 808 100 4439

Free

 

Message 2 of 8
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Bambino
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@Anonymous Firstly, this is not O2. This is a customer community. Secondly, if you were overdue paying your bill you're hardly in a position to threaten to cancel your contract. You would be liable to pay the remainder come what may, and if you didn't your credit rating would go down the drain. I'd just say calm down and follow the link provided by @pgn.

I DO NOT WORK FOR O2



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Message 3 of 8
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Oxonian
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@Anonymous 

Once this has all been resolved, you can avoid further problems of this nature by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans) 

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pgn
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Message 5 of 8
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Enlli
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Was it something we said? 🤔

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 8
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Oxonian
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Maybe @Enlli he really wanted :-

Guide: Cancelling Your Contract 

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Enlli
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@Oxonian It was in response to @pgn photo comment.

You need to lighten up from time to time 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 8
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