Solved: Unable to make phone calls

Emily15 · ‎22-03-2022

I have woke up this morning and tried to make numerous of phone calls due to my son having seizures and fits every time I try and phone it is saying call failed I need to know why as my phone can’t be cut off due to serious illness my son has. I rang up o2 on the 8th and got told they had revived payment on my bill so I don’t understand why I am cut off for ?

MI5 · ‎22-03-2022

@Emily15

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use skype to call over wifi Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-03-2022

@Emily15

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use skype to call over wifi Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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