Telserve

[Dawn]

I’ve seen a lot of comments about Telserve on here and after falling for their tricks, can anyone tell me if I have a cooling off period please?

[Bambino · Accepted solution]

@Dawn  I'm sorry to say that if it's a business contract, there is no cooling off period. The only thing you can do is lodge a formal complaint, but I'm not sure it will do you much good.

https://www.o2.co.uk/how-to-complain Or you might try this link which is within the complaints link. It has a good track record:  https://www.resolver.co.uk/freeadvice/companies/o2-complaints/services?odm=300_1_1&utm_source=O2&utm...

[Dawn]

Thank you x

[jonsie]

Another 'trusted' partner providing business only contracts. Disgraceful! Their ethos is to save businesses money, they should not be cold calling ordinary customers. Not illegal but very questionable practice.

https://www.telserve.co.uk/wp-content/uploads/2019/01/telserve-mobile-tcs-v1.1.pdf

About Us

1.1.

Telserve is registered in England and

Wales number 10138941. Our registered office

and trading address is Unit B, Stafford Park 6, Telford, TF3 3AT. Telserve are registered for

VAT with registration number GB240220959. If you need to contact Us, please telephone our

Customer Services team on 0

333 212 2207 or email support@telserve.co.uk. If you need to

give Telserve formal notice under the Contract, please see clause 18. The definitions and rules

of interpretation set out in Schedule 1 apply in these Conditions