Technical Support

[HomerJ]

Absolutley disgraceful. Three calls, two phone calls terminated by O2 operatives putting the phone down.

How do you get in touch with someone in authority who you can talk to ?

[MI5]

@HomerJ 

You might be able to find you answer online. Take a look at our articles below to see if they can help.

​We’re staying close to government advice, to do the right thing for business customers. Read our latest COVID-19 update.​

Got a question about O2 Business or your account?​ Browse our business help articles.​

​Looking to place an order?​ Visit our business shop.​

​Need to get in touch with O2 Business urgently? Find the right number to call.​

We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your account password before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up.

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7027	Free
From abroad	+44 808 100 4439	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Enterprise Customer Service

Contact your account manager

If you are managed by a local partner please contact your partner

[Oxonian]

If you describe your problem @HomerJ, we can consider whether it is something that the community might be able to help with. We cannot access accounts or offer other direct help, but there is a huge amount of O2 experience here in the community. 

Or has the guidance already posted led to resolution ?  

[MI5]

Probably as it answers the question.