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Setting up my phone

Goingback
Level 1: Joiner
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on ‎30-08-2024 16:05

on ‎30-08-2024 16:05

I have switched from vodafone to O2 and I deleted my vodafone esim to try and set up the o2 sim as an esim.  That didn't work so I tried to logon to my account to sort it out - I need to get a text to do that so can't.  I tried to get an esim instead but can't do that either.  Can someone help?

 

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MI5
Level 94: Supreme
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on ‎30-08-2024 16:16

on ‎30-08-2024 16:16

@Goingback 

You'll need to go in store with photo ID or call O2 from another phone Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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