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Level 1: Joiner
Posts: 2
Registered: ‎10-04-2015

Re: Scam J1 Media please be aware

I've also recently fallen victim to David Flood, director of M1 Media Ltd mobile 83463 scam costing me a total of £162 because I've not checked my O2 bill since the first charge appeared on 23rd March 2018! To my horror, I've neglected to check each month's bill until last week. 

 

His scam must be on an industrial scale because I was advised by O2 to text STOP to mobile 83463 when reporting this to them. O2 immediately gave me all the company contact details including business telephone number, company name and website reference before I emailed contact@J1media.net to claim a refund of the charges. David Flood replied from his email david@J1media.net and acknowledged the cancellation of the charges on 21st Dec 2018 but refused to return the total charges (£162) since 23 Mar 2018. He also produced a string of my actions below showing I had accepted his scam:

"I can see that the user of the service has:
 - Clicked an advertising banner (which contained the service cost)
 - Clicked a further 3 buttons consenting to the charges
 - Been sent the cost of the service when you signed-up (by SMS)
 - Been sent regular reminders that they were subscribed to the service (every month by SMS)
 - Been given the opportunity to cancel the service at any time (every month by SMS)"

 

He had failed to provide any evidence supporting those allegations and replied with the following email:

"Thank you for your email.  Please request your solicitor to contact me directly and I will forward correspondence on to our solicitor.

 
Kind regards,
David
J1 Media Customer Care
0330 058 2628
 
He is obviously trying to scare me off by this strongarm tactics. This convinced me of issuing a county court summons against him as detailed in your entry. Thank you.
 
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Level 1: Joiner
Posts: 1
Registered: ‎31-12-2018

Re: Scam J1 Media please be aware

Managed to catch it within minutes of it happening and got in touch with o2 customer support. Will be reporting it to ico, but I'd strongly suggest that you report it on www.actionfraud.police.uk. I've just done so and it's free. Unless this individual is listed he'll move onto the next thing.

 

Rob

Level 1: Joiner
Posts: 2
Registered: ‎01-02-2019

Re: Scam J1 Media please be aware

I have had same issue. With £18 being taken from my account for a Learn German app I never subscribed to. Reported it to O2 who advised i send stop message to 83463 and call J1 Media 'customer service' on 033005538774 - only to get curt recorded message "all services related to that mobile number have now been cancelled" before being cut off. I have emailed David Flood who is the sole director of J1 Media (registered office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX) via David@j1media.net informing him I will be taking further action unless i get a full refund and compensation within 7 days. Lots of optons including ICO, small claims court etc. O2 tell me they will also pursue company for refund and advise me of outcome in 5 days.

This is criminal activity which needs to be stopped. It looks like lots of people have been victims of this scam meaning all those £18 fees will add up to a not insignificant number.

Posts: 85,741
Topics: 522
Solutions: 10,718
Registered: ‎04-04-2012

Re: Scam J1 Media please be aware

@RichG61 you can join in with our petition here https://community.o2.co.uk/t5/Discussions-and-Feedback/Premium-rate-services-petition-to-O2/td-p/118...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎30-04-2019

Re: Scam J1 Media please be aware

Just found out J1 media have stolen £495 from me via O2. Im suing........

Posts: 67,044
Topics: 662
Registered: ‎14-01-2013

Re: Scam J1 Media please be aware

@J1MediaSCAM 

Have a look at this website https://payforitsucks.co.uk/

*The Game Is On*


Level 11: Motivator
Posts: 109
Registered: ‎30-03-2018

Re: Scam J1 Media please be aware


@J1MediaSCAM wrote:

Just found out J1 media have stolen £495 from me via O2. Im suing........


I've been told that J1Media are now looking to defend these cases. Don't let that put you off suing though. Make sure you send "letter before action" and follow the pre-action protocol as described on the Payforitsucks website. We can help with preparing your case if J1Media choose to defend.

 

 

 

Been scammed by 'Payforit'? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to 'Payforit' scams. Respond to the Phone-paid Services Authority Consultation
Level 11: Motivator
Posts: 109
Registered: ‎30-03-2018

Re: Scam J1 Media please be aware


@J1MediaSCAM wrote:

Just found out J1 media have stolen £495 from me via O2. Im suing........


@J1MediaSCAM  I'm currently dealing with a case like yours where a large amount of money was taken. J1 Media are defending the case (not very well!). Was your case defended? Did you get your money back?

Been scammed by 'Payforit'? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to 'Payforit' scams. Respond to the Phone-paid Services Authority Consultation
Level 11: Motivator
Posts: 109
Registered: ‎30-03-2018

Scam J1 Media - a word of warning

Post 16 of this thread suggests the use of Moneyclaim Online to recover money stolen as  result of Payforit scams like those operated by J1 Media.

 

There are some serious dangers in this approach. The Small Claims procedure lays down a pre-action protocol which should be followed by both parties to a dispute prior to the filing of a claim. A failure to follow the pre-action protocol can put you at a serious disadvantage should the case be defended as is now happening with J1 Media.

 

I've recently had to give advice in two cases where legal action has been started against J1 Media following the advice in this thread. Both those cases are in danger of being lost because the necessary steps prior to filing a claim were not followed.

 

It is essential that, prior to starting a claim, you send a "letter before action" to the defendant outlining your dispute, and asking them for a resolution. This letter should allow them at least two weeks to respond. You need to be able to prove to the court that the letter was received by the defendant.

 

Legal action should be a last resort. The courts take a dim view of litigants that have made no effort to resolve their disputes prior to filing a claim.

 

Most companies will pay a full refund on receipt of a letter before action, voiding the hassle and costs associated with legal action. You may be offered ADR. It does no harm to accept this. It is not legally binding and you can still use the Small Claims court if you are unable to agree. So far, nearly all these cases have been settled out of court in the claimants favour. If a case does end up in a hearing, the claimant puts themselves at a disadvantage if they have failed to follow the correct procedures.

 

A template letter before action is here.

 

Been scammed by 'Payforit'? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to 'Payforit' scams. Respond to the Phone-paid Services Authority Consultation
Posts: 66,014
Topics: 539
Solutions: 3,340
Registered: ‎04-01-2009

Re: Scam J1 Media - a word of warning

Thank you @Payforit_Sucks for your continued very good advice.