Scam J1 Media please be aware

[Stein-o-mite]

Hello

Recently I noticed I was being charged £4.50 per week on my O2 bill by a “company” that call themselves ‘J1 Media’. After googling them and finding not much info other than threads on forums of people warning of this said scam. I spoke to o2 help online chat and they could see it was a scam, basically from pop-ups on the internet. I hadn’t clicked anything or more importantly not entered any of my details to anything. I was given various blocked or dead numbers to call and an e mail. On emailing I was put into contact with a David Flood who I found is listed on HMRC as “director” of J1 Media so when I saw this I was 100% convinced this was bogus! After him denying me a refund I called him out and now he has backtracked.

Has anyone else had this? O2 are very aware of this scam and on looking on the internet, I can summise that this company has a few pseudonyms to hide under.

[Cleoriff · Accepted solution]

Hi @Stein-o-mite

Have a look at this thread and see if there is anything which can help you as well

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[MI5]

There’s a good site here for help too http://payforitsucks.co.uk/

[Bambino]

@Stein-o-mite Are you saying you received a refund? 

You say you didn't click on anything, but if your phone number is associated with any social media websites, i.e. Facebook, it's an easy way to get scammed.

[phelpa]

Hello, I have experienced the same scam. Did you find a solution to cancel the charges?

[MI5]

@phelpa 

See this website too for help http://payforitsucks.co.uk/

[Nath]

Hi,

Even i had a similar experience - I was charged £4.50 on two occassions but after speaking to O2 customer services (Online chat) - I've been asked to Text 'STOP' to 83463 and Allow up to 24 hours for the messages to stop. This is usually free but can cost the maximum of a standard rate message.

The agent has also applied restrictions from their end and i was assured these transactions will not happen again.

Regards,

Nath

[baincol]

I replied stop within 1 minute of this and o2 still charged me even thought I was on chat with them.. J1 do not deal with anything. Total SCAM

[MI5]

Call them and they will refund you a one off.

[h5n1xp]

I also had a mysterious £9 charge to my account, followed by a message informing me that I will be charged £9 per week until I text stop. I called O2 immediately and they offered a onetime £9 refund to my account, put a "premium block" on my account, and told me to contact J1 Media Ltd. to stop the "service".

I texted stop and haven't had a spurious charge since.

But I'm really not happy about this and want to find out exactly what happened.