Totally agree. How can anyone have confidence in - or recommend to
others - a company which allows its customers to be scammed without
taking any practical steps to prevent it from happening?
I have had same issue. With £18 being taken from my account for a Learn
German app I never subscribed to. Reported it to O2 who advised i send
stop message to 83463 and call J1 Media 'customer service' on
033005538774 - only to get curt recorded mess...