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Replacement sim

Ellen1
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on ‎27-03-2020 11:22

on ‎27-03-2020 11:22

My son’s phone has broken and all I can see online to order one is thorough a shop, online chat or texting. I cannot do any of these because shop shut, online chat isn’t there and his phone has broken so cannot text. I need a new sim with his number put into another phone (different sized sim needed). Any advice anyone?
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MI5
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on ‎27-03-2020 11:25

on ‎27-03-2020 11:25

@Ellen1 

Landline or non O2 phone numbers on link http://www.o2.co.uk/contactus 

Keep trying as they are very busy right now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Ellen1
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on ‎27-03-2020 11:33

on ‎27-03-2020 11:33

Thank you. That link says it’s broken page/non existent. I think they’ve removed phone numbers.
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Cleoriff
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on ‎27-03-2020 11:34

on ‎27-03-2020 11:34

@Ellen1 

Try this Guide: How to find help & contact O2 

Veritas Numquam Perit

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MI5
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on ‎27-03-2020 11:35

on ‎27-03-2020 11:35

@Ellen1 

Just tried it and is working OK https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎27-03-2020 11:36

on ‎27-03-2020 11:36

Yes back up now https://www.o2.co.uk/contactus 

Veritas Numquam Perit

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MI5
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on ‎27-03-2020 11:37

on ‎27-03-2020 11:37

More issues !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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