08-09-2024 14:20
Hi,
I’m a business customer and have a new mobile device with a new O2 sim. However it’s not connecting to the network and I don’t know how to activate it (and eventually port my old number across). Please can you assist ASAP?
Thanks,
George
08-09-2024 14:24
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 0800 977 7337
Use Skype if no other phone Guide: A Guide to Skype
Guide: Migration & porting into O2 for keeping your number.