Ne
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on 08-09-2024 14:20
Hi,
I’m a business customer and have a new mobile device with a new O2 sim. However it’s not connecting to the network and I don’t know how to activate it (and eventually port my old number across). Please can you assist ASAP?
Thanks,
George
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on 08-09-2024 14:24
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 0800 977 7337
Use Skype if no other phone Guide: A Guide to Skype
Guide: Migration & porting into O2 for keeping your number.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

