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Impossible to speak to O2 customer services!

OliverHardy
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Why do O2 make it so difficult to talk to customer services!

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Bambino
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@OliverHardy Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@OliverHardy 

Call 8002 for business CS.

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
Former Staff
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Were you able to get in touch with O2 @OliverHardy?

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Janieolivia
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Might someone help? I can't access my mobile account on O2 after it switched over from Virgin. I have received a notification stating my direct debit has been cancelled, and my phone number isn't registered. I cannot get through on any of the suggested numbers!! 

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MI5
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@Janieolivia 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop into your local O2 shop with photo ID.
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
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Janieolivia
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Thanks Oliver. 

Message 7 of 8
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MI5
Level 94: Supreme
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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