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Data abroad

CarsMania
Level 1: Joiner
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I have roaming working but data not , in nederland working and when I drive to Germany data just gone , Now I'm in Poland and still no data . I check the settings , all fine , restart the phone still no data . I can call i have signal but no data before I had Vodaphone and never hadthis problem before . Now looks like every country i have to asking others for Internet ..... 🤯
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madasaf1sh
Level 78: King of Kings
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@CarsMania

Are you able to send and recieve calls ok?

If your handset is a 5G handset, take it out of 5G Mode, for iPhones and some others you will need to drop down in the menu settings to 3G

 

If not it maybe your Sim card hasnt handed off from the Dutch network, so give 8002 a call 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@CarsMania 

If you have an iPhone, try changing your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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