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Data abroad

CarsMania
Level 1: Joiner
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on ‎23-08-2020 07:26

on ‎23-08-2020 07:26

I have roaming working but data not , in nederland working and when I drive to Germany data just gone , Now I'm in Poland and still no data . I check the settings , all fine , restart the phone still no data . I can call i have signal but no data before I had Vodaphone and never hadthis problem before . Now looks like every country i have to asking others for Internet ..... 🤯
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madasaf1sh
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‎23-08-2020 07:53 - edited ‎23-08-2020 07:56

‎23-08-2020 07:53 - edited ‎23-08-2020 07:56

@CarsMania

Are you able to send and recieve calls ok?

If your handset is a 5G handset, take it out of 5G Mode, for iPhones and some others you will need to drop down in the menu settings to 3G

 

If not it maybe your Sim card hasnt handed off from the Dutch network, so give 8002 a call 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
In response to madasaf1sh
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on ‎23-08-2020 10:39

on ‎23-08-2020 10:39

@CarsMania 

If you have an iPhone, try changing your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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