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Can’t log in to my 02 app

Sam381
Level 1: Joiner
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on ‎16-03-2023 08:20

on ‎16-03-2023 08:20

I can’t log into my 02 app, just been passed from pillow to post on the phone. It’s getting a joke now. 

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MI5
Level 94: Supreme
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on ‎16-03-2023 08:24

on ‎16-03-2023 08:24

@Sam381 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 67: Unsung hero
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on ‎16-03-2023 08:41

on ‎16-03-2023 08:41

Assume you are a business customer. Things are different with Business accounts 

Have a look here

https://www.o2.co.uk/business/myo2business

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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