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wifi and mobile data

Anonymous
Not applicable

hi

i am connected to wifi constantly

but been checking my data allowance on my phone (my o2 app) and noticed even tho i am connected to wifi i am still using mobile data?

could someone explain why this is happening

thanks

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adamtemp64
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Or of cause to prevent the battery saving option leave it connected to a charger and it will not turn the wifi off when it sleeps.

I have done this for years overnight with no detriment in battery life mothers 4 (mine originally) is still going strong and we got that on launch date of the 4 and just selling it on when 2 5s arrive(in the next few days)
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 7 of 16
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Anonymous
Not applicable
iPhones revert from wifi to 3G when the screen goes to sleep.

Apples idea at saving battery.

Turn off mobile data to prevent this.

Settings , mobile , mobile data. Toggle to off.

Just remember to turn it back on when out of wifi range !
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MI5
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Another one of Apples brilliant ideas slight_smile

I'm surprised they don't patent it wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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@MI5 wrote:

Another one of Apples brilliant ideas slight_smile

I'm surprised they don't patent it wink


Their has got to be an App for that.....    wink

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aldaweb
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@MI5 wrote:

Another one of Apples brilliant ideas slight_smile

I'm surprised they don't patent it wink


What and Samsung copy it?:smileywink:

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
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MI5
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I was hoping they'd patent it so no one else could be daft enough to copy it slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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Or of cause to prevent the battery saving option leave it connected to a charger and it will not turn the wifi off when it sleeps.

I have done this for years overnight with no detriment in battery life mothers 4 (mine originally) is still going strong and we got that on launch date of the 4 and just selling it on when 2 5s arrive(in the next few days)
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 16
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jonsie
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adamtemp64
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@jonsie posted that advice many times
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 16
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Anonymous
Not applicable

thank you very much guys slight_smile

 

another question

 

I had mine 5s for nearly two weeks now, it's not insured with o2 or at all

noticed a dead pixel on the screen today! 😞

what should I do?

go to an o2 store or straight to Apple store?

cheers guys!

Message 10 of 16
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