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wifi and mobile data

Anonymous
Not applicable

hi

i am connected to wifi constantly

but been checking my data allowance on my phone (my o2 app) and noticed even tho i am connected to wifi i am still using mobile data?

could someone explain why this is happening

thanks

Message 1 of 16
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Anonymous
Not applicable

Anonymous
Not applicable

thanks again

will go end of the week

Message 12 of 16
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Anonymous
Not applicable
I'm sure they'll look after you.

slight_smile
Message 13 of 16
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Anonymous
Not applicable

slight_smile rubbed the screen with my thumb and half of the black line is gone but i can still see it

its tiny so hopefully i won't get laughed at ha

will i need a receipt or something?

its on contract but my mom has the paperwork (she can post to me)

cheers

Message 14 of 16
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MI5
Level 94: Supreme
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Registered:
They will check the imei number against there database so a receipt is not normally required.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 16
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Anonymous
Not applicable
They will see the warranty status online.

All You need is you and the iPhone.
Message 16 of 16
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