where to add manual Esim profile

[unifaerie]

I have been unable to add QR code for Esim and do not know where to add manual settings in iPhone  14 Pro. I currently have no network connection so customer service cannot help, as I cannot verify my account by text

[MI5]

@unifaerie 

See guides: Guide: Sim Swap: a mini guide 2017 update 

eSIM | Help & Support | O2

About eSIM on iPhone – Apple Support (UK)

Enter the eSIM information manually if necessary

1. Contact your network provider to get the eSIM details you need to enter.
2. Go to Settings.
3. Tap on Mobile Service.
4. Tap Add sSIM.
5. Tap on Use QR Code
6. Tap Enter Details Manually, at the bottom of your iPhone screen.

[unifaerie]

Unfortunately  I cannot find add mobile data plan in my settings 

[MI5]

@unifaerie 

You need to tap "add an esim" then tap on "Use QR Code" then the manual option is the bottom of the next page.

[unifaerie]

I cannot access my O2 as they wish to confirm my id, as I have no network to receive text messages this is impossible. Thank you so much for your help.

[MI5 · Accepted solution]

@unifaerie 

Go into your local O2 store with photo ID (drivers license or passport) and they can sort it out for you.

https://www.o2.co.uk/storelocator