cancel
Showing results for 
Search instead for 
Did you mean: 

using my mobile in Australia

Anonymous
Not applicable

I want to use my Apple iphone in Australia to receive texts and phone calls from the UK and do not intend to buy a local a local SIM card. Do I need to inform O2 so that they can unlock my phone or will it work with my present SIM? I own my phone and have a monthly contract with O2.

Message 1 of 7
10,801 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127475 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous If you are with O2 then the phone should work in Australia. You may want to contact customer services to let them know you are going in case there is an international bar on your account https://www.o2.co.uk/contactus

Rates are shown here https://www.o2.co.uk/o2travelupdate

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
10,799 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 127475 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous If you are with O2 then the phone should work in Australia. You may want to contact customer services to let them know you are going in case there is an international bar on your account https://www.o2.co.uk/contactus

Rates are shown here https://www.o2.co.uk/o2travelupdate

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
10,800 Views

Anonymous
Not applicable
Thank you Cleoriff. I shall give them a call.
Message 3 of 7
10,790 Views

MI5
Level 94: Supreme
  • 151703 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Check your bolt ons in your MyO2 http://www.o2.co.uk/myo2 to confirm you have O2 Travel enabled.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
10,786 Views

jonsie
Level 94: Supreme
  • 95585 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Be aware that one single text back to the UK will trigger the £4.99 daily charge. It costs nothing to receive texts but personally I would switch off Mobile/cellular data and just use it on with WiFi unless you are happy to pay the daily charge. 

Message 5 of 7
10,755 Views

Anonymous
Not applicable

Thank you for that tip Jonsie, I shall certainly keep it in mind. 

Message 6 of 7
10,742 Views

Cleoriff
  • 127475 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Anonymousit also helps if you turn off voicemail whilst abroad. If you respond to any voicemail left on the phone, it will also cost you. Calls are free to receive but once you respond to the voicemail, the charge of £4.99 will also be triggered 

Dial 1760 to turn off before you travel...then when back in the UK dial 1750 to turn it back on...

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
10,740 Views