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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8955 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381169 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi calling

Does anyone know how to set up wifi calling? My iPhone 7 (on iOS 10.0.3) just says "Contact O2" when I try to switch it on. But I can't find any means of contact on the website, just an endless loop of pages with Contact Us links which lead nowhere. ...

Anonymous by Not applicable
  • 3016 Views
  • 6 replies
  • 0 kudos

Resolved! Give notice

I would like to give notice on my account 

Anonymous by Not applicable
  • 2231 Views
  • 2 replies
  • 0 kudos

Resolved! Proof of Purchase

Hi, I have recently ungraded my phone and updated my insurance to cover the new model. However, it states that if I wanted to make a claim I would need a proof of purchase that includeds the phones IMEI number. Does anyone know how I can get hold of ...

Anonymous by Not applicable
  • 8894 Views
  • 5 replies
  • 0 kudos

Apple authentication codes

Utterly infuritating. I just recieved my replacement iphone from O2 which i wanted to restore from a backup... but the thing requires an authentication code which they send VIA TEXT MESSAGE to the same phone im currently locked out of while setting i...

Anonymous by Not applicable
  • 3331 Views
  • 2 replies
  • 0 kudos

Resolved! Traveling to Japan

Hello, O2 freinds. I am travleing to Japan for three weeks and have added an O2 'Rest of the World' bolt-on for £99.00 as a cost effective way of staying connected i.e. calls/text/data during my stay, however, my query is, does anyone know whether my...

GlennB by Level 1: Joiner
  • 4735 Views
  • 2 replies
  • 1 kudos

Resolved! Ordered Phone not turned up

Hi all, First post, a shame it has to be a complaint. I ordered an iPhone 6 on Saturday as current phone is broken. In the delivery options I asked for it to be delivered today (Monday 16th) and before 12:30 yet it hasn't turned up. However, on the o...

Anonymous by Not applicable
  • 4104 Views
  • 4 replies
  • 1 kudos

Resolved! Mobile data whilst abroad

Help , my daughter keeps getting a message saying I'm not subscribed to mobile data , I paid extra for her to have data whilst away ? Why is it not working .

Anonymous by Not applicable
  • 4366 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail- notifications with an iPhone

Hi, Just found out today with O2 customer services about an issue with the iphone regarding 'visual voicemail' aka notifications of voicemail messages. I was told that unless I have mobile data on and wi fi off that I won't receive notifications. Thi...

Anonymous by Not applicable
  • 11508 Views
  • 9 replies
  • 0 kudos

Resolved! Roaming in South Korea

Does anyone know if I will be able to receive and make voice calls on my iPhone 5C in South Korea? There does not seem to be anything on the O2 site about a roaming agreement with a South Korean Network Operator. Not concerned about data roaming as w...

Anonymous by Not applicable
  • 12918 Views
  • 11 replies
  • 0 kudos