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Resolved! My 02 App very slow to open

02 app is very slow to open - takes about 8 seconds to open and then once I have put in my pin it is quick to load details. Wondering if anyone else experiences this.

s_kingdom by Level 2: Apprentice
  • 3216 Views
  • 5 replies
  • 0 kudos

Nano Sim

Hi everyone Please be gentle with me I'm new to all this and an old technophobe! At present I have an iPhone 4s and want to buy a refurbished iPhone 5s 64GB. I understand I will need a new Nano Sim. Please advise if it has to be 64GB, can I buy one f...

Anonymous by Not applicable
  • 1824 Views
  • 5 replies
  • 0 kudos

Delivery still hasn't come!

I ordered an upgrade for my iPhone SE on Wednesday just before midnight.My iPhone 6 was supposed to arrive yesterday between 6pm-10pm so I waited all evening,it is now Friday and the delivery hasn't arrived.I was also meant to receive a text message ...

Anonymous by Not applicable
  • 2022 Views
  • 5 replies
  • 0 kudos

No signal

Himy daughter destroyed her phone by dropping it in water, it's irreparable so we have put her sim in another unlocked phone but it comes up, no signal. I have tried it in another phone and still no signal. It was working a few weeks ago. Does anyone...

Anonymous by Not applicable
  • 1569 Views
  • 2 replies
  • 0 kudos

O2 smtp server no longer supported

I recently upgraded by iPhone and found I was no longer able to send or receive emails on the phone via the 02 mobile data network. O2 say they no longer support sending or receiving emails on the iPhone mail app although they can still be received i...

Anonymous by Not applicable
  • 2384 Views
  • 3 replies
  • 0 kudos

Resolved! iphone barred

hi every one please i want to know if there a solution to unbared my iphone ? i baught it from an internet site

Anonymous by Not applicable
  • 2744 Views
  • 4 replies
  • 0 kudos

iOS 10.3 Wifi calling

Hello O2, Why does O2 have no plans to support Wifi calling? Surely O2 wants to provide its customers with the most update technology? Surely this would enrich our devices and make our experience much better? Although no network offers everything you...

Anonymous by Not applicable
  • 3134 Views
  • 11 replies
  • 1 kudos

Resolved! Paying a bill

I'm trying to pay a bill for the mobile number [Removed] I accidentally cancelled the wrong direct debit and I'm having difficulty paying

Anonymous by Not applicable
  • 2857 Views
  • 4 replies
  • 0 kudos

What is the point of o2 Priority?

what is the point of o2 priority? It makes an offer, then when you try to get to it from the website, that idiotic two-step process of "we'll send you a code" comes up. I'd sure love to know where those codes go, because its not at my phone. Its a to...

Anonymous by Not applicable
  • 2897 Views
  • 10 replies
  • 0 kudos

Resolved! Sms swoosh sound

Hey does anybody know how to turn off the swoosh sound when sending an sms on ios10 I can't find anything on how to turn this off when searching on googleThanks

Anonymous by Not applicable
  • 2343 Views
  • 14 replies
  • 0 kudos