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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9085 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382243 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 6s data not working in Belgium

Hi,I travel regularly and have never experienced this issue. All settings in place and roaming option selected but I still cannot use mobile data 4G. Top of screen tells me I’m on Orange B but often shows an E. Have texted Active 2020 but still not w...

Anonymous by Not applicable
  • 2759 Views
  • 3 replies
  • 0 kudos

Resolved! Data Use

Where can I find how much data I have used? I have received a message saying I am out of data

Anonymous by Not applicable
  • 2454 Views
  • 3 replies
  • 0 kudos

Resolved! WiFi calling - how does it work?

I have been all over the O2 site and cannot find the answers.When a call is set up on WiFi Indios and I move out of WiFi area O2 say the call seamlessly moves to 4g.Is this via the data capabilities of 4g or using Voice over 4g (VOLTE) which is no in...

Frogger by Level 3: Thinker
  • 4423 Views
  • 15 replies
  • 0 kudos

S7 Edge Cracked Screen

I have just cracked my screen and the on/off button isn't working properly. How can i get tgis replaced as i am on an 02 contract? Also do tou know how much it will cost?

Anonymous by Not applicable
  • 2327 Views
  • 2 replies
  • 0 kudos

iOS 11 4G isn’t working

I’ve updated my phone to iOS 11 and ever since I haven’t been able to get 4G? It’s an iPhone SE. The battery drains really quickly too but I can deal with that. Would be nice to have faster internet speeds when not on WiFi!!

Anonymous by Not applicable
  • 15782 Views
  • 4 replies
  • 0 kudos

Resolved! My girlfriend has been having issues with her Iphone for over a year

Hi, My partner has been struggling for over a year with her iphone to be able to make or recieve calls and texts but not only that she has issues using Facebook and WhatsApp... Facebook seems to be the only thing that's somewhat successful however, i...

Anonymous by Not applicable
  • 2523 Views
  • 5 replies
  • 0 kudos

Unlocking phone to use overseas

Hi thereI am in Australia trying to use a Telstra SIM in my phone and being told I have to unlock my phone from O2.My iphone 6 is from Apple and I was on a Pay as You Go in the UK.I have been told I have to add 15 pounds credit to the phone to pay to...

Anonymous by Not applicable
  • 2504 Views
  • 4 replies
  • 0 kudos

Text from iPad

O2 have recently announced they are discontinuing using the Tu Go app. As regards my android phone this is not a problem as O2 imply I will be able to make wi-fi calls via a firmware upgrade. However, I find Tu Go useful on my iPad. It's a non-SIM iP...

Anonymous by Not applicable
  • 2433 Views
  • 4 replies
  • 0 kudos

Resolved! SIM only contract.

Hi, I have paid of the phone part of my contract early! Can I change my tariff to a SIM only contract?

Anonymous by Not applicable
  • 2642 Views
  • 4 replies
  • 0 kudos