cancel
Showing results for 
Search instead for 
Did you mean: 

unlocking iphone 6

Anonymous
Not applicable

trying to unlock iphone 6, 

just displays message, information not available try again later

 

Message 1 of 5
2,138 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
@Martin-O2 this is the second customer to report this issue today.
Can you check if there is a problem with something please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
2,117 Views

Cleoriff
Level 94: Supreme
  • 127425 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Although seeing the time @Anonymous posted ...the website may have been down for maintenance? If they could try again this morning using this guide? https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

and then let us know how they get on? 

EDIT: I have just tried with My O2 and all of the sections including unlock appear to be working fine

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
2,112 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Worth checking all the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
2,108 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks guys I'll see what I can find out. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
2,071 Views