Re: unlocking iphone 6

Anonymous · ‎19-07-2017

trying to unlock iphone 6,

just displays message, information not available try again later

MI5 · ‎20-07-2017

@Martin-O2 this is the second customer to report this issue today.
Can you check if there is a problem with something please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎20-07-2017

Although seeing the time @Anonymous posted ...the website may have been down for maintenance? If they could try again this morning using this guide? https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

and then let us know how they get on?

EDIT: I have just tried with My O2 and all of the sections including unlock appear to be working fine

Veritas Numquam Perit

MI5 · ‎20-07-2017

Worth checking all the same.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎20-07-2017

Thanks guys I'll see what I can find out.

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