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Anonymous
Posts: 0

unlocking iphone 6

trying to unlock iphone 6, 

just displays message, information not available try again later

 

Posts: 88,250
Topics: 532
Solutions: 11,434
Registered: ‎04-04-2012

Re: unlocking iphone 6

@Martin-O2 this is the second customer to report this issue today.
Can you check if there is a problem with something please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 72,777
Topics: 686
Registered: ‎14-01-2013

Re: unlocking iphone 6

[ Edited ]

Although seeing the time @Anonymous posted ...the website may have been down for maintenance? If they could try again this morning using this guide? https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

and then let us know how they get on? 

EDIT: I have just tried with My O2 and all of the sections including unlock appear to be working fine

*The Game Is On*


Posts: 88,250
Topics: 532
Solutions: 11,434
Registered: ‎04-04-2012

Re: unlocking iphone 6

Worth checking all the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: unlocking iphone 6

Thanks guys I'll see what I can find out. 

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