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paying a last bill

[ Edited ]

Hi there I'm trying to pay my Dads last bill on his account as he has passed away. I've received a text saying I can pay it online on pay my bill. I cannot see this options on his account.  Can you help me please. Thanks Lelanie


Posts: 115,779
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Registered: ‎04-04-2012

Re: paying a last bill

Hi Lelanie @Anonymous

o2 have a bereavement team you can call who can help you settle all affairs http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: paying a last bill

You have enough stress at the moment so please let the bereavement team handle it for you. Sorry for your loss @Anonymous

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Registered: ‎06-11-2014

Re: paying a last bill

Sorry to hear of your loss
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Registered: ‎18-02-2016

Re: paying a last bill

I'm very sorry to hear of your loss @Anonymous If you have any difficulties getting through to the bereavement team please let me know. 

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