on 19-04-2017 21:30 - last edited on 19-04-2017 23:07 by MichaelL
Hi there I'm trying to pay my Dads last bill on his account as he has passed away. I've received a text saying I can pay it online on pay my bill. I cannot see this options on his account. Can you help me please. Thanks Lelanie
Solved! Go to Solution.
on 19-04-2017 21:45
Hi Lelanie @Anonymous
o2 have a bereavement team you can call who can help you settle all affairs http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 20-04-2017 00:28
You have enough stress at the moment so please let the bereavement team handle it for you. Sorry for your loss @Anonymous
on 20-04-2017 10:02
I'm very sorry to hear of your loss @Anonymous If you have any difficulties getting through to the bereavement team please let me know.
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