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paying a last bill

Anonymous
Not applicable

Hi there I'm trying to pay my Dads last bill on his account as he has passed away. I've received a text saying I can pay it online on pay my bill. I cannot see this options on his account.  Can you help me please. Thanks Lelanie

 

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MI5
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Hi Lelanie @Anonymous

o2 have a bereavement team you can call who can help you settle all affairs http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:

Hi Lelanie @Anonymous

o2 have a bereavement team you can call who can help you settle all affairs http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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You have enough stress at the moment so please let the bereavement team handle it for you. Sorry for your loss @Anonymous

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Curr946
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Sorry to hear of your loss
Current Phone: Sony Xperia XZ Premium
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Martin-O2
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I'm very sorry to hear of your loss @Anonymous If you have any difficulties getting through to the bereavement team please let me know. 

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