This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Refurbished iPhone - Can I stay with my current contract

Go to solution
Anonymous
Not applicable

on ‎20-04-2017 00:59

on ‎20-04-2017 00:59

Hi, I'm looking to buy a refurbished Iphone 6s, I don't want to take ou a contract with O2 so was just wondering if I bought a phone from them would i be able to keep my contract I have at the minute or would I have to switch to O2? 

Message 1 of 4
2,510 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎20-04-2017 09:27

on ‎20-04-2017 09:27

All iPhones sold by o2 are locked to o2 so you will need an o2 sim to activate and unlock the phone. You can do this immediately though.
Details here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
2,467 Views
0 Kudos
3 REPLIES 3

Go to solution
Anonymous
Not applicable

on ‎20-04-2017 01:42

on ‎20-04-2017 01:42

@Anonymous Are you currently on o2? If you bought a refurb from o2 then you would have to take out an o2 contract 

Message 2 of 4
2,502 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 95578 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎20-04-2017 04:15

on ‎20-04-2017 04:15

If its p&g and the handset isn't locked then yes you can use your present sim. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
2,492 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎20-04-2017 09:27

on ‎20-04-2017 09:27

All iPhones sold by o2 are locked to o2 so you will need an o2 sim to activate and unlock the phone. You can do this immediately though.
Details here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,468 Views
0 Kudos
Top