no caller id

[Jilly21]

I have spoken to apple support twice and have rang O2 5 times and gone to the store With no resolve to my problem that this past week all my incoming calls show No caller ID even if they are in my contacts Ready to cancel contract and change phone ( have a Iphone 13) to samsung. How long does it take a big company like Apple and O2 to resolve the problem  Help 😤🙈

[jonsie]

@Anonymousare you able to assist here?

[Anonymous]

@jonsie thanks for the tag will tag @O2Emma 

[O2Emma]

Hi @Jilly21 I will send you a private message to look into this for you.

[jonsie]

Thank you @O2Emma and good luck @Jilly21 

[Jilly21]

Hi not used community before my email is jillwalters16**Personal info** hope you can help 

[jonsie]

Check your private messages by clicking on the envelope at the top of the forum @Jilly21