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iphone upgrade

dan_yam_mt10
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i am upgrading phones from an Iphone xs to a Iphone 12 pro

 

will i get a new 5g sim with my same phone number?

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MI5
Level 94: Supreme
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@dan_yam_mt10 

You will be sent a blank 5g sim and to activate it, you need to do a sim swap from your old sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150696 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@dan_yam_mt10 

You will be sent a blank 5g sim and to activate it, you need to do a sim swap from your old sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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