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iphone 6 stuck on apple icon

mia
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my iphone 6 is stuck on a black screen with the apple logo wont switch on or off please help

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MI5
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Hod the power and home key together for around 20 - 30 seconds.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Hod the power and home key together for around 20 - 30 seconds.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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mia
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my iphone wifi will not turn on 

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mia
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great thanks that has brought the phone back to life but now i cant turn on wifi  !!

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MI5
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Turn off phone normally now then try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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anticpated
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I think that is just needing maintenance in some way. All software collects background files. You should be able to find something on the app store.

Safari web cache etc. I don't know ios well so can't really comment on how it deals with that sort of thing.
Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
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EmilieT
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Welcome to the forum, @mia Wave

 

I was wondering how you were getting on with this; is your iPhone 6 now working better?

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