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iphone 5 lock button not working

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Anonymous
Not applicable

on ‎27-12-2012 16:24

on ‎27-12-2012 16:24

All, just in the last few days my lock button has stopped working at times, sometimes taking 3 or 3 presses, anyone else had this? easy fix?

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adamtemp64
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‎27-12-2012 17:10 - edited ‎27-12-2012 17:10

‎27-12-2012 17:10 - edited ‎27-12-2012 17:10

Just go here https://expresslane.apple.com/ServiceOptionAction.do enter your info and book at local store just ensure you have backed it up whole phone replaced

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Liquid
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on ‎27-12-2012 16:47

on ‎27-12-2012 16:47

Easy fix being getting it swapped at an apple store.

Make an appointment and they'll swap it straight out.

Just make sure you back up first and if you have anything on your phone that you don't want anyone seeing I'd advise wiping it before giving it in.

Make sure to keep the SIM card and if you have insurance you may have to inform them of the new imei number.

Hope this helps:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
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In response to Liquid

on ‎27-12-2012 17:03

on ‎27-12-2012 17:03

do they swap the button or whole phone?

 

sorry never done it before can you book appointment online?

 

cheers

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adamtemp64
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‎27-12-2012 17:10 - edited ‎27-12-2012 17:10

‎27-12-2012 17:10 - edited ‎27-12-2012 17:10

Just go here https://expresslane.apple.com/ServiceOptionAction.do enter your info and book at local store just ensure you have backed it up whole phone replaced

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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darrengf
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on ‎27-12-2012 20:36

on ‎27-12-2012 20:36

Ive seen this on another iphone 5 as well, Apple just replaced the phone. However like adamtemp64 has advised, make sure you back up the phone.

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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