iPhone displaying wrong "My Number"

[Anonymous]

I bought a PAYG iPhone yesterday and had my number ported over from my old O2 PAYG SIM today. The phone rings using my old number just fine, but when I goto "Settings" -> "Phone" the "My Number" at the top of the screen shows the number that the phone came with and not my ported number.

I put the SIM in my old phone (Sony k750i) temporarily and went to "Contacts" -> "Options" -> "Special Numbers" -> "My Numbers" and set the "My Mobile" setting to my ported number, it was the number that the phone came with originally. Then I put the SIM back in my iPhone but "My Number" was still displaying the number that the phone came with and not my ported number which is now tied to the SIM. (Found this info from google and it seemed to work for some but not others.)

I have tried a complete iPhone reset (which took 2h!!!) and still "My Number" is not showing my ported number.

I know this does not affect the iPhone's functionality in any way but it is really annoying that the wrong number is being displayed.

Anyone have any ideas how to get this sorted?

[Anonymous]

i presume only Pay&Go customers can see their number in the iPhones settings. Im not able to see that option and I have the contract iPhone.

I have a contract iPhone and mine doesn't display my number.

If you want it to display your number, you just need to add a "My Number" entry in the list of own numbers using another phone.

[Anonymous]

Thanks for the info, I had the same problem after I had ported my number across.

I borrowed someone elses SonyEricson and changed "My Number" on the SIM card using their phone. Afterwards put my SIM card back into my PayandGo iPhone, it then displayed my correct "My Number" and sync back ok with iTunes.

However, I did have to re-enter the details for access O2 payandgo internet.

[Anonymous]

Hey guys

i had the same prob with my iphone 3g
when i registerd it i put in the new sim number
then when my old number was ported over it didnt change

went to o2 shop but they couldnt help me..
every1 was sayin it dont matter, but it was just 1 of them anoyin things.

In the end i put my sim in2 my bros sony ericsson k550i and did the whole

"Contacts" -> "Options" -> "Special Numbers" -> "My Numbers" and put in my old number.

put the sim back in my iphone and it has worked!!

Try it im sure every sony ericsson has this function.

good luck all

[Anonymous]

is there a way to change my number without using another phone that wont void the warenty

[Anonymous]

is there a way to change my number without using another phone that wont void the warenty

Putting your SIM in another phone wont void the warranty

And no there's no other way of changing it.

[Anonymous]

It wont void the warranty, if anything its o2's fault (just because they cant fix it and we can :P)

[Anonymous]

Arghh!

I've wasted hours trying to follow the hints in this thread. I found my old Sony Ericsson phone (two phones ago!), found its charger (that was the hard part), swapped the iPhone SIM into that and sure enough I was able to edit the number exactly as described. But back in the iPhone, it is STILL showing that old number! In desperation I even tried the full two-hour reset procedure, but the old number still appears like a bad penny! Beats me were the hell it is getting it from! Tried a sync with iTunes, but that just gave it the wrong number too!

Can anyone definitely confirm that they did this and it worked? If so how long after the number change was it?

Why must we be saddled with sloppy, lazy network operators who cannot be bothered to get the details right! Detail matters! Particularly to people like us who pay premium prices for Apple's products!

[Anonymous]

I've tried all of the above also and it has not worked for me either.
First I took the sim and changed the number in my old K700i, put it in my iPhone - no change. Tried a sync - still no change. Then I tried an iTunes restore - still no change. Then I tried the full two hour erase proceedure during which time I uninstalled iTunes and every Apple programme as per instructions on the Apple support site, as well as every iPhone back-up that I could find (admittedly I may very easily have missed something somewhere). Reinstalled iTunes and the iPhone - but still the old number keeps cropping up. Short of erasing everything again and trying to install on a completely different computer (which I may try at some point if I can stomach the waiting again) I don't know what to do.

[Anonymous]

I'm glad I found this thread. My Orange number was transferred over to O2 PAYG a couple of days ago. Having the iPhone 3G reporting the initial temporary number was just annoying.

After much web searching suggested that SIM tool kits from other mobiles would enable me to change the My Number field, I tried using a Motorola U9. Trouble is the U9 didn't let my add the field name "My Number", so I think the iPhone just replaced the number. Having read this thread, I tried again, this time using a Motorola Z8. This allowed my to set both the name and number. This time the iPhone accepted the change. Going to phone->contacts I saw "My Number" field get updated after a couple of seconds.

Sync'ing to iTunes, updated the details of the iPhone showing the mobile number.

[Anonymous]

I have just got an iPhone PAYG and I am also having the same problem of the My Number being displayed incorrectly. I have tried following the steps in previous posts, but it still does not update. I am using a Samsung D900 to edit the my number. It says it has saved it but when I put the sim back into the iPhone it still displays the wrong number. I have synced with iTunes hoping that that will correct the number, but it is still showing the wrong number in iTunes as well.

Any help would be appreciated.