
on 17-12-2017 16:06
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on 17-12-2017 16:06
Solved! Go to Solution.
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17-12-2017 16:11 - edited 17-12-2017 16:13
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17-12-2017 16:11 - edited 17-12-2017 16:13
Is it a monthly contract sim?
Check the help here too https://www.o2.co.uk/help/digital-services/personal-hotspot
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 17-12-2017 16:08
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on 17-12-2017 16:08
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17-12-2017 16:11 - edited 17-12-2017 16:13
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17-12-2017 16:11 - edited 17-12-2017 16:13
Is it a monthly contract sim?
Check the help here too https://www.o2.co.uk/help/digital-services/personal-hotspot
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-12-2017 16:16
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on 18-12-2017 16:16
Hey @Anonymous are you still having difficulties with your mobile hotspot?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 14-03-2018 23:23
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on 14-03-2018 23:23
Hiya,
I'm also having a similar problem to the one described. I had an iphone 6 and was able to use the phone as a personal hotspot no problem. I bought an iphone X and whenever I try (by going into the phone's settings) I get sent to a generic help page.
My phone is on a contract, and was bought directly from the apple store, so is not locked.
Thanks
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on 15-03-2018 06:38
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on 15-03-2018 06:38
Call customer service on 202 to check it’s data for iPhone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

