Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Highlighted
Level 47: Going Places
Posts: 5,917
Registered: ‎26-03-2014

Re: iPhone X GPS - poor accuracy

From your experience and the difference to that of someone else who has the same device it sounds as though there is a fault.
Use Apple care to check (and hopefully replace) the phone.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Highlighted
Level 29: Intuitive
Posts: 1,230
Registered: ‎02-07-2013

Re: iPhone X GPS - poor accuracy

I have a X and I can confirm that at times the GPS accuracy can be very poor, its takes some time to get sufficient satellites to have an accurate signal.

I've been into the Apple Store and they confirmed this is 'normal' behaviour