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iPhone Tesco, O2, O2Eire?????

Anonymous
Not applicable

I am regularly commuting to Southern Ireland (from the UK for work). I had the good idea of setting up my old iPhone with an Irish SIM to save on call charges etc while I'm there.

 

Problem: An O2 Ierland SIM doesnt seem to work. My phone was originally from Tesco but it has always worked with my O2 (UK) SIM so I assummed it was unlocked, someone has said Tesco and O2 use the same network....does anyone know if this is true? Also how can i tell if my phone is locked to Tesco/O2? and how can I get it unlocked so that I can use it in Ireland.

 

Many thanks for any info/suggestions

 

K_J slight_smile

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adamtemp64
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you need to get Tesco not o2 to unlock the iphone

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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Yes, Tesco, O2, giffgaff sim can all be used but not other networks if phone is locked. Easiest check is to put a Voda or Orange sim in phone. If it works then it is unlocked, if not fill out the unlock form (You will need £15 credit on your O2 sim to activate the unlock).

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
Level 66: Unequalled
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you need to get Tesco not o2 to unlock the iphone

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Thanks for the info guys. Tried another network Sim on your aadvise MI5 and yeah, it is locked. Will contact Tesco and O2 just to check what is what and go ahead with unlock.

many thanks

KJ
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adamtemp64
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as it is a tescos bought only tesco can unlock it as per the tesco website

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Ah! thanks will try Tesco now.

Cheers

KJ
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