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Posts: 75,301
Topics: 695
Registered: ‎14-01-2013

Re: iPhone 6s+ order status still broken

And the rest of us 'sane people' despair....Rolleys

*The Game Is On*


Posts: 71,963
Topics: 550
Solutions: 3,445
Registered: ‎04-01-2009

Re: iPhone 6s+ order status still broken


@Cleoriff wrote:

And the rest of us 'sane people' despair....Rolleys


I have learned to never despair but maybe I'm insane....live chat. ...For everything else there is barclaycard! 

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Level 1: Joiner
Posts: 9
Registered: ‎29-07-2013

Re: iPhone 6s+ order status still broken

Just spoke to O2 chat as no tracking email yet received. They said that they won't start dispatching until 25th. I did point out that people should be receiving handsets on the 25th (as per their web-site), but he was adamant that dispatches wouldn't start until this data.


Don't beleive it myself and living in hope that it comes on 25th...!

Posts: 89,307
Topics: 536
Solutions: 11,670
Registered: ‎04-04-2012

Re: iPhone 6s+ order status still broken

Don't believe live chat.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 75,301
Topics: 695
Registered: ‎14-01-2013

Re: iPhone 6s+ order status still broken

You may be one of the customers who is getting their phone via UK Mail. If so you wont get tracking info yet @AndyTheAnimal

*The Game Is On*


Anonymous
Posts: 0

Re: iPhone 6s+ order status still broken

Still broken.

 

CS call centre can't help

Online chat can't help

Twitter support can't help

 

Support forum can't help

 

There's nowhere left to ask for help so I'l just have to give up trying.

Posts: 89,307
Topics: 536
Solutions: 11,670
Registered: ‎04-04-2012

Re: iPhone 6s+ order status still broken

It'll work on Thursday at some point.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,963
Topics: 550
Solutions: 3,445
Registered: ‎04-01-2009

Re: iPhone 6s+ order status still broken

Calls for a little devine intervention I think....

Anonymous
Posts: 0

Re: iPhone 6s+ order status still broken

Still broken for me hopefully should see a tracking number tomorrow at some point.