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iPhone 6s+ order status still broken

Anonymous
Not applicable

Hi all,

 

I pre-ordered my iPhone 6s+ early on the preorder day. I got confirmation emails to say my order has been received and I am seeing an order number when logged into My O2 on the web. 

 

However, when I go to check this status I get an error message that this page is currently unavailable. It's always been like this and isn't getting fixed, I'm starting to lose confidence now.

 

O2 support are telling me that "we don't know why the website says that". They did say that they have my order but I don't seem to have any way of tracking it.

 

Is there anywhere else or somebody else that can help me find this info?

 

Thanks,

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Cleoriff
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As we said before ...the time to worry is about the 24th/25th if you have no further info re tracking etc.

Each area of the country will be different. Some places will have received their allocation ...others are still waiting.

Veritas Numquam Perit

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viridis
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The time you ordered won't mean anything either, just a fyi.
Ordering at 8am on the 12th is no different than ordering at 5pm on the 12th
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Anonymous
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I ordered mine on 18/09, and last night dropped and completely broke my 5s, so I'm praying for a miracle that mine arrives on Friday haha

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Cleoriff
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@Anonymous wrote:

I ordered mine on 18/09, and last night dropped and completely broke my 5s, so I'm praying for a miracle that mine arrives on Friday haha


The 5S must have been sulking @Anonymous fed up that you are replacing it....probably thought Huh...take that then...

Veritas Numquam Perit

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Anonymous
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A lucky girl has mistakingly recieved her iPhone early....

https://twitter.com/MoonshineDesign

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MI5
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That always happens somewhere when the couriers mix up the parcels.

Not sure AT&T will be happy about her posting all over twitter though :wink:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Nothing for any  of us in the UK to get excited about @Anonymous. It was in the USA...(before anyone jumps on the wishing bandwagon)

Veritas Numquam Perit

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MI5
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It still could happen if DPD get a bit carried away with themselves......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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Wouldn't be the first time....
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viridis
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Spare a thought for that guy in Australia camped out before it was even announced so he could be the first in the world to own one.
Scuppered by at&t

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