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Nette67 · ‎26-09-2022

Hi. I purchased an iPhone 14 last week and cloned my iPhone X over to it. Everything has worked fine except my Sky email account which isn’t showing any emails. My iPad is fine. I reset the password but it’s not updating on my new phone. Anyone got any suggestions? Thanks in advance

MI5 · ‎26-09-2022

@Nette67

Delete and reinstall the email account on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-09-2022

@Nette67

Delete and reinstall the email account on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎27-09-2022

Hi @Nette67 did reinstalling the email account work?

Nette67 · ‎27-09-2022

It did thanks. Very pleased I asked 😁

Nette67 · ‎27-09-2022

Thank you very much

Breanna · ‎27-09-2022

Great to hear @Nette67!

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