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Chadders · ‎21-01-2022

Hi everyone, recently got an iPhone 13, but despite all the online help I still can’t get it to connect to my Wi-Fi. The VPN keeps glitching on and off too! Is there something wrong with the phone?

MI5 · ‎21-01-2022

@Chadders

The easiest way to check is to contact Apple to run a diagnostic check on the phone.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-01-2022

@Chadders

The easiest way to check is to contact Apple to run a diagnostic check on the phone.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chadders · ‎21-01-2022

Thank you I will try that!

MI5 · ‎21-01-2022

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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