Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Phone delivery

Hello. I ordered my new phone last Sunday, as I am due an upgrade. I still don’t know when it will be delivered to my house

Resolved! No signal

Help! I can’t get any signal on my new iPhone 12! I’ve switched it on and of a few times and checked the SIM card but nothing…

Resolved! Tarrif

i wanted to change my tariff from 5 to 15 pounds and the amount of 5 is not considered

Apple Watch calls out on cellular with someone else's number!

Strange things with my (second hand) Apple Watch 6 GPS + Cellular... I just took out a new 24 months airtime contract for an iPhone 13 mini with O2, separately bought an Apple Watch 6 GPS + Cellular from Music Magpie, which turned on fine, asking to ...

Resolved! How to redeem Apple Music subscription?

Hi all,I recently took out a new contract with o2, and as part of that, I was meant to receive up to six months of Apple Music. This is shown on my receipt as "Get up to six months free Apple Music £0.00".However, I can't find a redemption code. I ha...

Resolved! My phone doesn't receive security codes sent by credit card company and the NHS App

It is a continuing problem that my phone does not receive most messages and also security codes etc.

Resolved! Sim card stopped working

I upgraded to an iphone 13 pro max and i activated my new sim card and it was working in my phone for all of 3 hours then suddenly it's stopped working. I have no network available nor any data. Why is this?

Resolved! delivey problems

i didin't eceive my ode xxxxxxxxxxxxx,and now when i check with dpd it shows me that my phone it going back to O2, this it a joke o what?

Resolved! Returns shambles

I returned an iPhone 13 a week ago because it was the wrong colour using O2's prepaid 24 tracked Jiffy bag. However, it still hasn't been delivered and there is no tracking. I contacted Royal Mail and they said that because O2 had paid for the shippi...

Resolved! No Signal

Hi, I just upgraded my phone to an iPhone13. I’ve inserted the SIM but I still get no signal.I’ve restarted my phone and put in on and off aeroplane mode and this doesn’t solve the problem. How do I fix it?

O2

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