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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7770 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365479 Views
  • 4 replies
  • 0 kudos

Resolved! trying to contact for cancelling order

Hi, I just place an order for Iphone 13 Pro but I did a mistake and I didn't realize is not the Pro Max. Can I actually speak with someone to cancel the order and after I can make another one ? I'm trying to call to costumer service but it's impossib...

GabrielC by Level 1: Joiner
  • 972 Views
  • 6 replies
  • 0 kudos

Resolved! Terminating O2 contract

I had purchased an Apple Ipad Pro 12.9 on contract from O2. The contract was for 3 years and is finishing end of next month. Along with my device plan I have been paying monthly for my data charges which I have never used much as I am mostly on my ho...

SK2021 by Level 1: Joiner
  • 804 Views
  • 3 replies
  • 0 kudos

Resolved! Apple watch

Hi, I have purchased an Apple Watch series 3 from 02 but my phone contract is with 3, will I not be able to use it, so I need a phone contract with 02? Thank you

ChrisT1 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Selling my apple watch

want to sell my apple watch I've had it two years and have a year left but its just sitting there , I've unpaired it but I've been told as till in contract I can't sell it as no one will be able to use the esim in it

Clare1881 by Level 1: Joiner
  • 756 Views
  • 3 replies
  • 0 kudos

Resolved! Selling my Apple Watch

Hi I bought an Apple Watch a few months ago on a pay monthly contract but i don’t really use it anymore and was going to sell it on, do I need to contact o2 to cancel my plan first before selling it and just pay off the remaining balance or can I jus...

Shane94 by Level 1: Joiner
  • 4239 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch series six

Good evening. I was upgrading my phone from iPhone XS Max to iPhone 13 pro max, after hours of problems with Face ID etc, I sorted that but the Watch was completely different. I had to delete the Watch and contents to unpair from the one to the other...

Tired1 by Level 1: Joiner
  • 776 Views
  • 2 replies
  • 0 kudos

Resolved! How to stop MMS from iPhone 12 (iOS 15.1)?

I got a notification from o2 that I'd sent an MMS message, which alarmed me, as I'd turned off MMS messaging in my iPhone settings. On getting my bill it appears I got charged 54p for sending one fingers-crossed emoji. There were no other pictures se...

Resolved! iPhone shows my number as +44?

My iPhone shows my own number as +44 where as all my family members numbers display as 07…. I can’t seem to edit this in the phone and I’m wondering what’s caused it or if there’s any way to update it?

RDRX79 by Level 1: Joiner
  • 3605 Views
  • 3 replies
  • 0 kudos

Enabling Wi-Fi calling on Apple Watch

Hi - Wi-Fi calling is enabled on my phone (iphone11), but I can’t make/receive Wi-Fi calls on my paired Apple Watch (7) when the phone is off. I’ve searched for hours but can’t find this issue or a fix. Any ideas?! (The Watch is cellular so I could t...

Shmapple by Level 1: Joiner
  • 608 Views
  • 2 replies
  • 0 kudos