iMessage on IOS 7 not working over cellular network

[Anonymous]

Good afternoon everyone.

I have a problem with iMessage on IOS 7 that, as far as I'm aware, only started in the past few days (possibly since the recent 7.02 update). I think it's slightly different to all the other problems described on here and I've tried those fixes but without success.

Essentially iMessage will not send (or receive, I think) over cellular network. When I try to fix this by turning it off and on (with Wifi switched off) I get told that it can't be turned on as I need to activate cellular data, but it is activated.

The only way to turn it back on is with Wi-Fi enabled. But then as soon as I turn that off to simulate being out without a wireless connection, iMessage doesn't send.

Any advice gratefully received!

Many thanks in advance

[MI5]

Can you access the internet or any other data with wifi off?
It sounds like you've lost cell data completely...

[Anonymous]

Try settings , general. , reset , reset network settings or reset all settings

[Anonymous]

Hi there. Thanks for all the responses.

It's very odd - I can access the web and email over cellular network without any problem.

cheers

[MI5]

OK, try turning off iMessage, then go back to reset network settings, then go back and turn iMessage back on again....

[Anonymous]

If you go into

Settings > Messages.

Is iMessage toggled on.

Is your apple I.d showing at the top when you press send & receive.

Is their a tick next to your mobile number.

[Anonymous]

If all else fails book an appointment at your most local Apple Genius Bar.


http://concierge.apple.com/reservation/gb/en/techsupport/

Hope all gets sorted for you.

[Anonymous]

Are you up and running yet ?

[Anonymous · Accepted solution]

The third attempt of rebooting seems to have done the trick! Thanks everyone.

All this helpful advice is making me seriously reconsider the thoughts I was having about switching to a Galaxy S4!

cheers

[MI5]

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@Anonymous wrote:

All this helpful advice is making me seriously reconsider the thoughts I was having about switching to a Galaxy S4!

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We do S4's too