Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
RF
Level 1: Joiner
Posts: 1
Registered: ‎07-11-2019
Accepted Solution

eSim

I'm on a Samsung Note and brought an iPhone during my current contract and want an esim,how do I change this over on my current contract?
Posts: 88,539
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: eSim

@RF 

You can only have the esim in the iPhone.

Request an esim pack in store or call customer service on 202. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 12: Nimble
Posts: 314
Registered: ‎15-12-2014

Re: eSim

As above. I activated the d sim in my Xs plus recently and it works well. You need to check that you I phone can take an edit as all can’t
Community Manager
Posts: 5,854
Registered: ‎23-07-2014

Re: eSim

Good morning @RF , let us know if you need any additional advice, or if you're all good to go. I hope everything goes well with the eSIM setup! Smiley Happy

 

Cheers @MI5 & @jezza1234 for your help. Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature