eSim

[RF]

I'm on a Samsung Note and brought an iPhone during my current contract and want an esim,how do I change this over on my current contract?

[MI5 · Accepted solution]

@RF 

You can only have the esim in the iPhone.

Request an esim pack in store or call customer service on 202. 

Guide: How to find help & contact O2 

[jezza1234]

As above. I activated the d sim in my Xs plus recently and it works well. You need to check that you I phone can take an edit as all can’t

[Marjo]

Good morning @RF , let us know if you need any additional advice, or if you're all good to go. I hope everything goes well with the eSIM setup!

Cheers @MI5 & @jezza1234 for your help.

[DrB]

You don't say if you want the e-sim as a primary or secondary line?

I recently added an e-sim to my iPhone 11 Pro as a secondary line. I found the process different to primary line.

It does work fine (now) but If I only wanted one number then I would stick to physical sim.