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eSim

RF
Level 1: Joiner
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I'm on a Samsung Note and brought an iPhone during my current contract and want an esim,how do I change this over on my current contract?
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MI5
Level 94: Supreme
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@RF 

You can only have the esim in the iPhone.

Request an esim pack in store or call customer service on 202. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@RF 

You can only have the esim in the iPhone.

Request an esim pack in store or call customer service on 202. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jezza1234
Level 12: Nimble
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As above. I activated the d sim in my Xs plus recently and it works well. You need to check that you I phone can take an edit as all can’t
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Marjo
Former Staff
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Good morning @RF , let us know if you need any additional advice, or if you're all good to go. I hope everything goes well with the eSIM setup! slight_smile

 

Cheers @MI5 & @jezza1234 for your help. slight_smile

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DrB
Level 2: Apprentice
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You don't say if you want the e-sim as a primary or secondary line?


I recently added an e-sim to my iPhone 11 Pro as a secondary line. I found the process different to primary line.

It does work fine (now) but If I only wanted one number then I would stick to physical sim.

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